Blog

News from the world of logistics.

Source code on a monitor in a development environment

From Jira tickets to code reviews: how EIKONA Logistics uses AI

AI analyses tickets, plans solutions, writes and checks code. Find out here how EIKONA integrates agents into the development process and why humans still remain the final authority.

Man with turquoise shirt typing on his computer while talking on headset on phone

Successful notification with outsourcing or automation

Freight forwarders provide notifications more effectively by outsourcing the work to external call centres or employing software solutions.

Panel with green round button and running man

Customer portals: Full service at the push of a button

Freight forwarders can use customer portals to offer comprehensive customer service and strengthen customer relationships. Set up your customer portal today!

Man in red and white striped T-shirt and black trousers makes a handstand in the middle of the street

Customer service with a new perspective

How freight forwarding customers can plan better. If you want, you can enable transparency: Update customers on the status of their orders!

Many colorful cargo containers at port by night

Real-time information improves planning

Transfer shipping orders as early as possible! Last-minute changes included. Use REST APIs and real-time communication!

Blonde Frau sitzt an einem Schreibtisch und tippt auf einem Laptop

Best service for your customers and maximum transparency

What Filofax and Excel lists have in common and why both no longer meet the requirements of the digital age.

Rubik's cube with blue, pink and white side lies on a dark road

Agility through software modularisation

Microservices are being used more and more frequently. But what does the technology promise to do? Does software modularisation increase agility? When are microservices a good idea?