EIKONA for your consignees

Key facts about
transports. Without questions, in
real time.

Everything under control with the
EIKONA Logistics Cloud

Your customers are waiting for an urgent order. Do you want to painlessly schedule a firm delivery date and automatically notify the consignees when to expect the delivery truck? If so, EIKONA Logistics modules are perfect for you.

Schedule desired dates and times at the push of a button
Get live status updates at any time
Display location information on a map
Automatic consolidation of consignee addresses

Digital services on demand

Your customers love it when they get information from you without having to ask for it. You can give them the correct information at any time with the EIKONA Logistics Cloud modules. Provide it right in the operations systems or online on demand. For superior service 24/7!

Self-service in action

Let your customers do it themselves. Not a problem with integrated self-service.

Automatically notify white symbol image on blue background.

Provide automatic notification

Your customers can set up the preferred delivery date and time for a shipment even if you have only just received the shipping order. That translates into faster deliveries and time savings.

Quick information

All your customers need is the postal code and a shipment number to look up the current status of their orders. Our software takes care of the rest.

Symbolic image of arrival time in white on a blue background.

Arrival time at a glance

Your customers and consignees want to know when your truck will reach them. Using our software, you can not only show them the estimated time of arrival (ETA) but also the vehicle's current position.

Mix and match:
Recommended modules for your consignees

The EIKONA Logistics Cloud modules let you combine exactly the services and applications you need to digitalise your supply chain – for fast, simple customisation.

To the module overview

EIKONA Notification

The tool contacts your customers by email, text or automatic voice call and arranges desired delivery dates and times. Increase your delivery rate and offer your customers additional services, such as drop-off permissions.

EIKONA Call Centre

Internal and external call centres take over your telephone customer communication. It is connected to your productive system and implements the workflow and call guidelines you have defined. This allows you to concentrate on your core tasks.

EIKONA Map and ETA

The module calculates the travel times until the next stop based on vehicle position, route and traffic situation. Your customers can see on a map where the truck is and how long it will take to reach their address.

EIKONA Address Consolidation

With the help of the module, you automatically improve the quality of your master data: it standardises spellings, deletes duplicates and verifies deliverability to private addresses by checking the ADDRESSFACTORY postal reference database.

EIKONA consultants

Well advised on the
tailor-made solution

Project management

Our trained and PMI (Project Management Institute) certified Project Management Professionals (PMPs) sit down with you to select the appropriate project management method: traditional, agile or hybrid.

Process analysis

As we work toward a solution, our logistics experts analyse your current situation, define the project tasks, create a project plan and determine the project budget together with you.

Process optimisation

Two key insights dominate our thinking as experienced solution developers for logistics: Every project is different – except for one thing: Projects always need a clear goal.

Implementation

We recognise, based on our experience and judgment, where our solutions are not yet perfectly aligned with your process. Together, we close the gap and get you started.

Keep your logistics chain in sync!

Make an appointment now

Key facts about transports. Without questions, inreal time.

Everything under control with the EIKONA Logistics Cloud