As a full service provider, we pay close attention to ensuring that you can use your business-critical processes and applications without restriction at all times: We keep them available at all times and ensure that the solutions work according to your wishes. We achieve this through IT-supported monitoring, in-depth controls of data flows and proactive intervention.
For your systems, we provide service at all levels: With our teams, we form a closed chain from support for IT operations (1st level), applications and hardware (2nd level) to the developers of your solutions (3rd level). All these professionals work together for you in one house and make sure you can work the way you need to.
Whenever it's needed: we want to help! In doing so, we are fast and agile. So if, despite the greatest care, there is ever a disruption, we work on a solution immediately. Even at night or on weekends, of course. As quickly as possible.
If another IT service provider is involved, we will also take care of its control if necessary.