Carrier Management in logistics - the underestimated control tool

Carrier management refers to the coordination and control of transport service providers, also known as carriers, within the logistics and transport industry. The goal of carrier management is to optimise the efficiency and quality of transport processes, reduce transport costs and improve customer service.

The main tasks of carrier management include selecting suitable carriers, negotiating contracts, cooperating and communicating with transport service providers, and monitoring and analysing key performance indicators. In addition, carrier management takes care of regulatory compliance and supply chain security.

Important key figures of carrier management are the transport capacity, the flexibility of the carriers, the reliability and punctuality of deliveries as well as the sustainability and environmental compatibility of the transport processes. Modern carrier management software solutions, such as EIKONA Freight Management, support companies to effectively organise the cooperation with their transport partners and to keep track of all relevant data.

What are the benefits of carrier management?

  • Efficient supply chain management
  • Cost optimisation in transport
  • Improvement of delivery reliability
  • Increased customer satisfaction
  • Simplifying carrier administration
  • Increasing flexibility in transport solutions
  • Reduce environmental impact through efficient route planning
  • Monitor and evaluate carrier performance
  • Minimising risk in the supply chain
  • Integration of process automation technologies (ERP systems)

Difference between carrier management and freight management

"Carrier management" refers to the processes required to select and manage carriers for the transportation of goods. It includes tasks such as negotiating contracts, monitoring performance and ensuring compliance with regulations.

"Freight management", on the other hand, is a broader term that refers to all aspects of the movement of goods. It includes not only carrier management, but also other tasks such as planning and optimising routes, managing shipping documents, monitoring shipments and handling customs matters. Overall, freight management aims to make the transport of goods as efficient and cost-effective as possible.

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