One platform for everything: how middleware harmonises logistics processes within the group
In large corporations, established IT structures often lead to isolated systems and media discontinuity. An IT platform acting as middleware connects existing systems, creates a central database and harmonises processes – without replacing proven legacy systems.
Right to information also applies to call notes and telephone memos
With the help of CRM / ERP systems, this information can be verifiably documented and disclosed in the event of a request for information.
Key account integration: service all the way to the customer’s system
Automatic data sharing and proactive status updates directly in ERP.
Logistics chain: plan transport excellence digitally?
What has to happen for transports to always be successful?
The year 2021 - what we can expect in terms of data protection law
Since the introduction of the DSGVO, everything that has to do with personal data seems to be prohibited. Is consent suitable as an all-purpose solution?
Logistics trends in 2021: more digital customer service every day
Automation and digital process coordination remain the top issues.
Year in review: creative logistics finds solutions
Logistics service providers have tackled enormous challenges in an extraordinary year for logistics.