Blog

News from the world of logistics.

Smartphone with open booking page for a delivery time slot on 8 July 2025, blurred street background.

Notification in logistics: how recipients, forwarders and shippers benefit

How do deliveries succeed on the first attempt? How do customers know when they can expect their delivery? Can delivery notifications be transmitted in ways other than by telephone? The answer to all these questions: automatic notification software!

End customer looks at clock because delivery was not automatically notified and is late.

The importance of (automatic) notification: better service, less effort

Digitalisation should not be underestimated in logistics, especially in the last mile. In order to optimise the delivery process and make the handling of goods as efficient as possible, notification is extremely important. Read here how the whole process can be digitalised and automated.

Dispatcher sits at the workstation for logistics planning and carries it out together with her colleague

Logistics planning: What links notification, time window and yard management?

Goods, dates and locations – logistics processes are always and everywhere determined by the same factors. 

Colleagues high-five each other after successful electronic data integration.

Electronic data interchange: the key to good service

Integrating data sources lets you offer live service information 24/7.

Logistics service provider checks the order status of a customer order on his tablet.

Customer portal makes transport orders transparent

Comprehensive order monitoring with real-time information at a glance.

Man with turquoise shirt typing on his computer while talking on headset on phone

Successful notification with outsourcing or automation

Freight forwarders provide notifications more effectively by outsourcing the work to external call centres or employing software solutions.

Man in red and white striped T-shirt and black trousers makes a handstand in the middle of the street

Customer service with a new perspective

How freight forwarding customers can plan better. If you want, you can enable transparency: Update customers on the status of their orders!